Who we are
Young Company. Veteran Team.
Symbia Canada is a blend of the two: a young Canadian company, and a leadership team with over 20 years of international experience in Telecom and IT — built delivering major carrier and enterprise technology projects around the world. That experience is what stands behind every project we take on.
Canadian entity, est. 2008
Teamwork
Different minds. One shared vision.
CTO
Safi-ul Hasan
- Started building SymCloud Pakistan from scratch in 2018 to:
- provide cloud infrastructure services — IaaS and PaaS
- run Managed Services and meet SLAs around the clock
- build software — dedicated applications for clients, and the group’s own SaaS products
- After setting the growth pattern in Pakistan, expanding into North America and Europe
Chief Executive Officer
Ainul Hasan
- 40+ years in telecom and IT
- Built a leased line data network covering 400 cities of Pakistan
- Microsoft Gold Certified Partner for Unified Communication — deployments at NADRA (10k seats), PTCL (5,500 seats) and U-fone (6,500 seats)
- Earlier: Siemens Pakistan, and Newbridge Networks Corporation, Canada
Group CFO
Marif Ali Khan
- Responsibilities are manifold:
- manage HR & Admin matters
- manage relationship with OEM suppliers and clients
- manage procurement & imports of goods
- maintain profitability
- 20+ yrs in finance and commercial management, including banking and audit
- MBA, Commonwealth of Learning, Vancouver
Head of Development & Technology
Bilal Ahmed
AWS Solutions Architect – Associate
- Full-stack and cloud-native architecture — 5+ yrs
- AI, chatbot, web and mobile application development
- Google Cloud and Google Workspace integrations
- Kubernetes, CI/CD and DevOps automation
- Bachelors in Computer Engineering
Head of Operations & Support
Usama Zahid
AWS Solutions Architect – Associate
- Built the hosting & cloud platform from grounds up. Manages operations & SLA
- Runs the NOC team — uptime, incident response and change control around the clock
- Modernising the server fleet and building the capacity-planning tooling behind it
- Bachelors in Computer Engineering · CCNA and MTCNA certified
Our values
Our Logo Symbolizes
Trust
- Keep every promise we make to a customer.
- Be honest when problems happen, and fix them fast.
- Protect customer data and privacy at all times.
- Speak clearly so customers always understand the truth.
- Deliver the same high quality every single time.
Honor
- Stand behind our work and our word.
- Treat every customer with equal care and respect.
- Admit our mistakes without making excuses.
- Respect customer time by answering quickly.
- Fairly honor our refund and guarantee policies.
Humility
- Listen closely to feedback without getting defensive.
- Put the needs of the customer above our own ego.
- Say “I don’t know, but I will find out” when unsure.
- Thank customers sincerely for their business and patience.
- Learn from customer complaints to improve our service.
How we work
One Window Operation
Two teams, one responsibility. Engineering builds the software; managed services keeps it running afterwards — so there is no handover to a stranger when a system goes live.
The team and the stack we work in
What managed services delivers
25+ Successful projects delivered.
30+ Consultancy engagements.
100% Client satisfaction rate.
10+ yrs Experience on the architecture bench.
